PURCHASE
How you handle payments?
We use PayPal to power each transaction. All credit card information is communicated between the browser and Paypal directly. Our servers are not involved in the processing of each transaction.
How do I receive my font after purchase?
We will send you the Font(s) files along with your order confirmation, invoice, license, download link and account details to the email address provided by you when placing the order. This usually happens immediately. You can also access and download your fonts anytime from the Download tab in your Account.
What file type I will receive?
We typically provide OTF, TTF, and WOFF file types.
How do I receive my font after purchase?
We will send you the Font(s) files along with your order confirmation, invoice, license, download link and account details to the email address provided by you when placing the order. This usually happens immediately. You can also access and download your fonts anytime from the Download tab in your Account.
I don’t have a Paypal. Do you have an alternative payment method?
Yes, during checkout, you can use a debit or credit card, and possibly other payment options.
I haven’t received an email with my download link, what should I do?
First, check your spam folder. If you still haven’t received the email, it might be due to a misspelled email address. Contact us at support@50fox.com for assistance.
How long is my download link active?
You can download your products 365 days after purchase.
I’m not happy with my purchase, can I get a refund?
If you experience any issues with the Fonts, we will provide full support to resolve the technical issues. Fonts can only be returned if found defective within 30 days of purchase.
LICENSING
What font license do I need?
We offer various licenses to suit different needs. Please visit our licensing page for more details. If you’re unsure or need a custom license, feel free to contact us.
Can I use these fonts for commercial projects?
Yes, you purchased a commercial license. You can see the details here.
Do you offer discounts for more than one license?
Of course! Just send us an email and we’ll talk about it.
We want to use the fonts on multiple computers at our office. Do we need a license for each computer?
Yes, each license covers a different number of devices/users. You can purchase additional licenses or choose a broader license to cover more devices/users.
Can I use these fonts for my website?
Yes, you can use our fonts on your websites and apps in rasterized format.
Can I embed this font on my website?
Yes, with a Web License, you can use our fonts on your website via CSS @font-face for all domains owned by you.
Can I use these fonts for a logo?
Yes, with a Logo License, Extended License, or Corporate License. Visit our licensing page for more details.
Can I trademark my logo with your font?
Yes, with a Logo License, Extended License, or Corporate License. These licenses allow you to use the font as part of a trademark, service mark, design mark, or similar use.
Can I create designs and logos for my clients?
Yes, as the licensee, you can transfer the final result (images, works, or documents using the fonts) to your client, but not the font files. Inform your clients about usage limitations and provide us with their information and copies of the designs to avoid claims against your client as End User.
I am using a font for a client project. Can I give the font files to my clients?
No, you as a Licensee are not allowed to share font files with clients or others outside your organization. If clients need the font, they must purchase it themselves.
Can I share font files with friends or distribute them via my blog?
No. You are not allowed to share font files with friends, clients, or make them available to the public.
Can I purchase on behalf of my company or clients?
Yes, you can add this information to the column that we have provided when you checkout.
Can I use fonts for products for sale?
Yes, you can create products with our fonts within the quantity limits of your license. You can purchase additional licenses for greater production rights.
I create printable product templates. Can I provide fonts in my template files?
Yes, with a Server/Template License. Other licenses, except the Web License, allow you to rasterize or convert text into graphic objects to create designs that can appear in all media, as long as you don’t include each individual character of the font.
USAGE
How do I install the fonts?
Find detailed installation guides here
How can I access alternate characters and ligatures?
Detailed guides are available here. We recommend using advanced graphic software like Adobe Illustrator, Photoshop, Affinity, or CorelDraw for the best experience.
Will you help me design my logo?
No, we only sell fonts. The graphic material like logos included with certain products is a bonus. We do not offer design services but are happy to help with any questions.
Can I use the fonts with simple text software like Microsoft Word?
Yes, but advanced graphic software is recommended for accessing all features of our fonts.
Can I use your fonts on all text and graphics-based programs?
Yes, as long as the programs support TTF and OTF formats. Full usability of alternative characters cannot be guaranteed in non-Adobe, Affinity, or Corel software.
Can I use your fonts on platforms like Canva?
Yes, if the platform allows custom font uploads. Note that some platforms may not support OpenType features. We have a workaround for accessing alternative characters: view the tutorial here.
I got a “Sorry, This File Type is Not Allowed for Security Reasons” error in WordPress. What should I do?
This error occurs because WordPress restricts certain file types. Check out this article for the solution. Read more
INSTALL
How to install on Mac, Windows, Canva, or iPad (Procreate App)?
Please see how to do it here.